Digital-First Debt Collection Delivers 35% Liquidation Increase for Leading Telecoms
Telecom Industry Evolves, But Call-and-Collect Can’t Keep Up The telecommunications industry has evolved hand-in-hand with most consumer…
Q1 Industry Insights: Persistent Inflation is Bananas and a Tale of Two Consumers
Way back in January, 2024 was looking strong with decreasing inflation holding the promise of interest rate cuts that would ease the strain on consumer finances and reopen a tight…
Welcome to the Debt Resolution Funnel: Insights from 20MM Consumers
When it comes to financial and lending services, the customer journey doesn’t drop off once a consumer enters delinquency—in fact, quite the opposite. In the world of debt…
How Consumer Credit Trends Impact Debt Collection in 2024
Today’s current economic climate is already influencing consumer spending and credit in 2024, and is becoming a hot topic for businesses seeking to engage past-due…
What is TrueDebtPro?
TrueDebtPro is a machine-learning and Al-driven 3rd-party debt collection company that is reinventing debt collection. We make debt collection empathetic and customer-focused and deliver a great user experience.
Our digital-first approach to debt collection creates a cycle of
collections growth:
1. Improve the perception of the industry
2. Provide a personalized experience
3. Build brand equity and collect
TrueDebtPro’s Digital-First Engagement Out-Performs Call-and-Collect for National Bank’s Late-Stage Debt Recovery
After three decades of providing exceptional customer experience, a leading national bank recognized a lot has changed in the world of personal banking, technology, compliance,…
Declining RPC Rates, Rising Consumer Complaints: Why Outbound Calling for Debt Collection Won’t Work in 2024
If your business plans to use outbound calling as the main mode of engaging past-due customers in 2024…good luck. Good luck reaching the right number for the target…
Q4 Industry Insights: Cautious Optimism with a Side of Holiday Hangover
2023 brought a whirlwind of an economy, and we spent most of the year trying to predict when things would finally turn around. The good news is that things are looking up, and…
New Yorkers Should Receive the Same Digital Communications Benefits All Non-New Yorkers Receive: Part Two
In our first blog post on the New York and New York City’s proposed amendments to their debt collection laws, we explored the proposed amendments and the alternative opt-out laws in the federal Fair Debt Collection…
New Yorkers Should Receive the Same Digital Communications Benefits All Non-New Yorkers Receive: Part One
The New York City Department of Consumer and Worker Protection (NYC DCWP) just released an updated proposed amendment to its rules relating to debt collection. This…
Why Q4 is the Time to Evaluate Your Collection Partners
It’s hard to believe that the year is already winding down, but consumer debt certainly isn’t. And not having the right collection partner today can equate to missed recovery
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